The agreement between you and us
Important. FX Help is a tool that automates trades you authorise on third-party brokerage platforms (currently IQ Option). Trading carries substantial risk, including total loss of capital. By using the App you confirm you have read both these Terms and our Risk Disclosure.
01Acceptance of these Terms
These Terms of Service (“Terms”) form a binding agreement between you (“you”, “User”) and FX Help (“we”, “us”, “FX Help”). By installing, accessing, or using the FX Help mobile application or any related service (collectively, the “Service”), you accept these Terms in full. If you do not agree, do not use the Service.
02Eligibility
- You must be at least 18 years old and have full legal capacity to enter into binding contracts.
- You must not be a resident of a country where the use of automated trading tools, binary options, or the underlying brokerage platform is prohibited.
- You must not be subject to any sanctions list maintained by the United Nations, the European Union, the United Kingdom, or the United States.
- You confirm that the funds you use through the connected brokerage account are lawfully yours.
03Description of the service
FX Help is a signal-driven trade execution assistant. It:
- Delivers trading signals you have chosen to subscribe to.
- Optionally executes those signals as trades on your existing IQ Option account using a session token you provide through our Telegram onboarding bot.
- Lets you configure risk parameters such as stake size, daily loss limit, and maximum trades per session.
- Shows your trade history and performance from data returned by the brokerage.
FX Help is not a broker, custodian, exchange, investment adviser, financial planner, or money transmitter. We do not hold your funds at any time. All deposits, withdrawals, and account balances are managed entirely by IQ Option.
04Accounts & security
- You access the Service by linking a Telegram account and an IQ Option account. You are responsible for keeping both secure.
- You must not share your access credentials, session tokens, or device with anyone. You are responsible for all activity that occurs through your linked accounts.
- Notify us promptly at fxhelp247@gmail.com if you suspect unauthorised access.
05Third-party services
Your use of IQ Option is governed by IQ Option’s own terms, privacy policy, and risk disclosures. Likewise, your use of Telegram and Firebase Cloud Messaging is governed by their respective terms. We are not responsible for the availability, accuracy, or conduct of those third parties. If a third-party provider changes, limits, or terminates its service, FX Help functionality may be affected accordingly.
06Acceptable use
You agree not to:
- Use the Service for any unlawful purpose, including market manipulation, money laundering, or financing of terrorism.
- Reverse engineer, decompile, or attempt to extract source code from the App, except as expressly permitted by law.
- Use the Service to provide regulated financial services to third parties, manage other people’s money, or operate a copy-trading scheme without our written consent.
- Interfere with the Service, our infrastructure, or other users, including by transmitting malware or attempting denial-of-service.
- Misrepresent your identity, age, or jurisdiction.
- Bypass any access control, rate limit, or risk safeguard built into the App.
07Fees
The FX Help App is currently free to install and use. We may introduce paid features or subscription tiers in the future. Any such change will be announced in advance and clearly disclosed before purchase. We do not collect payment information through the App itself; if a paid feature is added, payments will be processed by Google Play.
IQ Option may charge its own fees on trades, deposits, or withdrawals. Those fees are outside our control and apply regardless of whether you use FX Help.
08Intellectual property
The FX Help App, including its source code, brand, logo, trademarks, user interface, documentation, and signal models, is owned by FX Help and protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, solely for your personal, non-commercial use.
All rights not expressly granted are reserved. The names “FX Help”, “FX Help”, and our logos may not be used without our prior written consent.
09Disclaimers
The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by law. We specifically disclaim:
- Any warranty that signals will be accurate, timely, profitable, or fit for any particular purpose.
- Any warranty that the App will operate uninterrupted, error-free, or free of malicious code.
- Any warranty about the conduct, regulatory status, or solvency of IQ Option or any other third party.
Nothing in the App constitutes financial, investment, tax, legal, or any other professional advice. Trading involves substantial risk and is not suitable for everyone. See our Risk Disclosure for details.
10Limitation of liability
To the maximum extent permitted by applicable law, in no event shall FX Help, its directors, employees, contractors, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, trading losses, loss of data, loss of goodwill, or other intangible losses arising out of or in connection with your use of the Service.
To the extent that liability cannot be excluded by law, our aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the amounts you paid to us in the 12 months preceding the event giving rise to the claim, or (b) USD 100.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the limitations above apply only to the extent permitted by law.
11Indemnification
You agree to indemnify and hold harmless FX Help INNOVATIONS LTD, its affiliates, and their respective officers, directors, employees, and agents from any claim, liability, damage, loss, or expense (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your violation of applicable law, or (c) your trading activity conducted through the Service.
12Suspension & termination
We may suspend or terminate your access to the Service at any time, without notice, if we reasonably believe you have breached these Terms, are engaged in fraudulent or unlawful activity, or pose a security or compliance risk. You may stop using the Service at any time by uninstalling the App and asking our Telegram bot to unlink your IQ Option account.
Sections that by their nature should survive termination (including disclaimers, limitation of liability, indemnification, and governing law) will continue to apply after termination.
13Changes to the service or Terms
We may modify or discontinue any feature of the Service at any time. We may also update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be announced in the App. Continuing to use the Service after a change means you accept the revised Terms.
14Governing law & disputes
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to its conflict-of-laws principles. Any dispute arising out of or in connection with the Service or these Terms will be resolved exclusively by the courts of Lagos State, Nigeria, except that we retain the right to seek injunctive relief in any court of competent jurisdiction.
Where mandatory consumer-protection laws in your country of residence grant you additional rights, those rights are not affected by this section.
15Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and Risk Disclosure, form the entire agreement between you and us regarding the Service.
- Severability. If any provision is held unenforceable, the remainder will remain in full force.
- No waiver. Our failure to enforce any right is not a waiver of that right.
- Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for failures caused by events beyond our reasonable control, including outages of the IQ Option, Telegram, or Firebase platforms.
- Notices. We may send notices through the App or to the contact details you provided. Notices to us must be sent to the email below.